SHOPPING INFORMATION
We offer a 30-day return policy. If you’re not satisfied with your purchase, please contact us within 30 days of receiving your order for return instructions.
To start a return, simply [contact us/send an email] with your order number and reason for the return. We’ll guide you through the process.
Unfortunately, we cannot accept returns after 30 days from your purchase date.
Items must be unused and in their original condition with all tags and packaging. Certain items like perishable goods, personal care items, and gift cards are non-returnable.
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 days.
If you haven’t received your refund within the specified time, please check your bank account. If the issue persists, contact us at [info@mialfurniture.com].
Sale items are non-refundable. Only regular priced items are eligible for a refund.
Yes, we offer exchanges for defective or damaged items. [Contact us/send an email] for further assistance.
Customers are responsible for the return shipping costs. These costs are non-refundable.
If you have any questions or need assistance, feel free to [contact us/send an email] to info@mialfurniture.com.
Yes, we offer international shipping. Shipping costs and delivery times may vary based on your location.
Some items may be restricted for international shipping due to customs regulations. Please [contact us/send an email] for more information.
PAYMENT INFORMATION
We gladly accept Visa, MasterCard and American Express. If your card has been issued outside the U.S. or Canada, please note that your order may need additional verification before it can be processed. Unfortunately, we cannot accept COD orders and all orders must be paid in full once submitted online.
There may be an initial authorization of your card once you submit your order online; however, your card is only charged once the order is processed.
We do our best to provide accuracy in the pricing and other product information displayed on our website, but mistakes sometimes happen. In such cases, Furniture.ca expressly reserves the right not to honor pricing errors found on this website when accepting an online order. If an error occurs, we’ll let you know and cancel the order. Any authorized payments for that order will be immediately refunded. If you find an error once your order is delivered, please contact our Customer Care team or refer to our return policy.